All in all an easy way to specify. device. Recommended extras ti complete the job. For more details, including collection charges, view our returns policy. Made-to-order items will be inspected with you by our team upon delivery. Check out our blog for fresh inspiration and expert advice. If you’re exchanging a product outside of 14 days from delivery but within 365 days, you will be required to pay the transportation costs associated with the redelivery and return. Textes à méditer. Refunds. We can't accept returns or exchanges for made-to-order items or for products that have been used, partially or fully installed. Terms & Conditions | When you’re ready simply visit this page to start comparing your products. Simply contact us and we’ll arrange for a courier to collect the returned item(s) or send you a prepaid returns label. Skip to main content. Products that have been used, installed or made-to-order (after inspection with our delivery team) will not be accepted as damaged goods. For more details, including collection charges, view our Returns policy. For more details, including any collection charges, view our Returns policy. order status, payment method or delivery courier. Returns; Support; Support Can I cancel my order? We'll always try to issue refunds as soon as possible and, at most, within 14 days of receiving your returned items. © 2020 All rights reserved. Eco-friendly, water-saving bathroom range. We may ask you to confirm your It has helped over a million customers achieve their dreams when it comes to bathroom design by cutting out the middleman and operating online, so they can pass on the reduced costs to their customers. Victoria plum website is a joy to explore and use. Get Answers to Your Questions Ask a question and get answers from people who are customers of Victoria Plumb. Useful. VictoriaPlum.com (Victoria Plum Ltd) are retailers and not technical experts in the field of heating, plumbing or bathroom installation. As such, we are taking every possible step to ensure our home delivery service is as safe as possible for everyone concerned. Choose and pay for your order. The most beautiful Supermodels. Currently, you can only return items online for a refund. Your basket is loading, this shouldn't take long. This will depend on the size, weight and type of item(s) being returned. You can return items online from your account, within 14 days of your order being delivered. If the item is small enough, we’ll send you a prepaid returns label so you can simply pop it in the post, or, if … Log in to your account. Return items should be in a resalable condition and packaged suitablyfor transport by our couriers. Made-to-order products are not included in either our 14 day returns policy or our 365 day exchange policy, and can only be returned if faulty or not made to the specification given at time of ordering. Please make sure you inspect your goods as soon as you receive them and let us know within 14 days of receipt if an item is damaged, by contacting us. I am very upset and disappointed with your service and will not be recommending Victoria Plum to friends and family. My Order * Required Fields. You can exchange your product for another up to 365 days after receiving it. The service available to you will depend on the size, weight and type of item(s) being returned. With a wide selection of famous brand names, including Mode Bathrooms, Mira Showers, The Bath Co., Grohe, Triton and more, an award-winning delivery service that fits with your lifestyle, plus 14 day no-quibble returns and extended guarantees, it’s no wonder we’re now the most trusted UK bathroom retailer on Trustpilot. How can I find my order reference? Shop By Category. We’ll also be happy to arrange for any alternative items to be sent to you. We can’t accept returns in person at our warehouse and returns can’t be sent using Click and Collect. Discover what's hot now - from sleepwear and sportswear to beauty products. Trade customers please see Trade Returns. Victoria plum website is, easy to use. How quickly does Victoria Plumb resolve customer queries? Your bathroom layout - finding room for everything. You've already flagged this Kagendo Salisbury 1 review. On very rare occasions you may find a part or item missing from your order. We will not be responsible for, or have any liability to pay for, any losses (financial or otherwise) that are not directly associated with the manufacturing defect that causes you to claim under this standard guarantee. See all articles Support Can I cancel my order? Menu Search. email address first. Whilst all our products pass strict quality standards, on very rare occasions you may find an item arrives damaged. *Retail customers only. If you're exchanging a product within 14 days of delivery, you won’t have to pay the costs associated with the return, although you will still have to pay the delivery cost for your new item where applicable. How much does it cost to tile a bathroom? At Victoria Plum, we make shopping for your complete bathroom online an easy and enjoyable experience by offering you the following: **Collection & redelivery fees may apply. The remedy available to the purchaser (or where relevant, the first end user) once the fault has been confirmed, under this standard guarantee is the right to have any products replaced. Trade Account. Returned items should be in resalable condition and packaged in their original packaging or, where this isn't reasonably possible, packaged in a condition suitable for transport by our couriers. Once the damage has been confirmed, we’ll ensure a replacement is sent free of charge, and with the minimum of fuss. Yes, you can cancel your order using your email address and order reference provided in your confirmation email. Can I replace or exchange an item online? You can still return your items, but you will need to chat to one of our friendly customer care advisors to do this. If damaged items are reported outside of this 14 day time period BUT within 30 days of receiving your goods, you’ll still receive a replacement but we’ll be unable to offer you a refund. If you no longer require items from your order, you can return items online from your account, within 14 days of your order being delivered. You can add as many products as you like, there is no limit. If you want to replace or exchange an item, please chat to us as soon as possible and our friendly customer care advisors will help you with this. If there was a surcharge on your original delivery (due to additional transport costs), we'll have to apply a similar charge to your collection. The world's best bras. We also have next day delivery facilities with delivery charges. How much does it cost to install a toilet? Privacy and Cookies | How much does it cost to install bathroom furniture? How much does it cost to install a shower enclosure? To ensure a speedy resolution, we must be notified of any items that are thought to be faulty as soon as possible. In the case of tiles, it is not unusual to have a small proportion of the tiles broken to some degree (e.g. Trade customers, please see Trade Returns policy. Companies House Companies House does not verify the accuracy of the information filed (link opens a new window) Sign in / Register . Basket Checkout. Returns; Log in; E-mail. Customer Service How can I contact Victoria Plumb? Victoria Plum will only be responsible for any repair work which arises as a direct consequence of a manufacturing defect in the product(s). How much does it cost to install a bathroom suite? Die Redaktion hat im genauen Victoria Plum Test uns jene besten Artikel verglichen sowie alle brauchbarsten Eigenschaften gegeneinander. Victorian Plumbing is a leading retailer of bathrooms online. £20 off discount code is only valid with a minimum spend of £349. Sitemap Trade customers, please see Trade Returns … What is your returns policy? We may ask you to confirm your email address first. Returns Can I make a change or cancel my return? Read Sanderson_ian18's review of the Victoria Plum - www.victoriaplum.com, 52 of 325 Victoria Plum - www.victoriaplum.com reviews, & compare with other DIY Shops & … For your convenience, you can arrange for your item(s) to be collected or dropped off at your nearest Post Office. How much does it cost to install a shower? This will be charged at the applicable rate at the time of collection. We cannot accept responsibility for any loss or damage suffered or incurred as a consequence of failure or delay in reporting defects promptly. If you’re not totally satisfied you can return it within 30 days and we will give you a full refund by … GB. If you use a combination of home and work computers, plus tablets or mobiles to shop, there is now an easy way to keep track of your selected items. The health and wellbeing of both our customers and colleagues is our top priority. In unserem Hause wird großes Augenmerk auf die objektive Festlegung der Testergebnisse gelegt als auch der Artikel zum Schluss mit der abschließenden Note bewertet. For more details, including any collection charges, view our Returns policy. Track My Order Wish List. + £20 off your first order. Yes, you can still return items within 14 days of your order being delivered. These damaged tiles can be used for the cuts you will need to make. How can I return an item? Includes accurate dimensions. Don’t worry, if there isn’t the option to return your items online, this could be due to your Return items should be in a resalable condition and packaged suitablyfor transport by our couriers. After inspecting your goods, we do ask that any damage be reported as soon as possible to ensure a quick and effective resolution. It's particularly helpful having a tab suggesting what else we need with the product of choice. In line with our returns policy, you can return your items within 14 days of your order being delivered for a full refund, but you are required to pay for the costs associated with the return. 13 easy ways to accessorise your bathroom, Small, non-fragile items below 30kg in weight, Post Office drop off (We’ll send you pre-paid labels), Home collection (Parcel courier—will provide pre-paid labels), Large items, above 30kg in weight or fragile items, Home collection (Specialist 2 person team—will provide pre-paid labels), Exchanges up to 365 days after delivery**, FREE collection for exchanged products, within 14 days of delivery***, A friendly Customer Care Team on hand to guide you every step of the way. We’ll either arrange collection, ask for goods to be returned to us or ask for you to dispose of your goods (never dispose of goods without our notification). Exchanging a product within 14 days of delivery. We charge this small fee to cover the cost of transportation and processing of Victoria Plumb have a returns Grade of F. As you will see below this is a fraction of the tickets I have received and answer but still no redress all I want is a working toilet seat for the heritage toilet that I bought from them (faulty hinge not working properly ) this is ridiculous way of controlling the faults and returns. Once the missing part or item has been confirmed, we’ll ensure a replacement is sent free of charge, and with the minimum of fuss. Your Shopping list is loading, this shouldn't take long. How much does it cost to install a basin? Quick fixes for wheelchair accessible bathrooms. If you’re returning a product for a refund within 14 days of delivery you will be required to pay the transportation costs associated with return. Introducing easy-fit, super-stylish flooring, 5 things to consider when choosing your bathroom tiles. If damaged items are reported over 30 days after receiving your goods, we’ll be unable to replace them or offer you a refund. If a missing part or item is reported over 30 days after receiving your goods, we’ll be unable to send a replacement. Entspricht der Victoria Plum dem Level and Qualität, die ich als Käufer in dieser Preisklasse erwarten kann? Once a fault has been confirmed, we’ll then advise you of the next course of action. Exchanging a product outside of 14 days from delivery but within 365 days. This will depend on the size, weight and type of item(s) being returned. A variety of time slots. We'll never share your email address and you can unsubscribe at any time. With unwanted items we're more than happy for you to unpack and inspect your items but if you have used or installed your products we won't be able to offer you a refund. If you have a technical query it should be directed to a suitably qualified professional, i.e. How much does it cost to install bathroom heating? to retrieve items you may have added from another Please contact us if you wish to do this. Victoria Plum Returns for Refund - For items being returned, there is a charge for returning the goods even within 30 days of purchase. Victoria Plumb has collected 288 reviews with an average score of 1.36 If you no longer require items from your order, you can return items online from your account, within 14 days of your order being delivered. Please see our guide to. We’d like to reassure you that we are delivering orders and collecting returns as normal, however, until further notice, we cannot enter any property. This is 8 characters long and only contains letters and numbers. chipped edges). If you no longer require items from your order, you can return items online from your account, within 14 days of your order being delivered. Up to 60% off December Savings, PLUS 20% off ends in. We may ask you to confirm your email address first. Track My Order Return My Order Print VAT Invoice Delivery Information Returns Information FAQ's Contact Us. Click on the following links to jump to the relevant section: If you simply aren’t happy with the look, style or size of your item, we offer a 14 day no-quibble returns and refund policy. Excellent pictures. Online Security | Then you should definitely check out Victoria Plum: an online-only business which offers stylish bathroom designer items at affordable prices. For small, non-fragile items below 30kg in weight, you may also arrange the return yourself using Royal Mail or a courier. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK. a corgi registered gas installer or a member of the institute of plumbing. For more details, including any collection charges, view our Returns policy. Adapting a bathroom for disabled or elderly guests. What is your returns policy? Privacy policy. We may ask you to confirm your Returns How is Victoria Plumb returns process? By submitting your email address, you are agreeing to receive marketing emails from VictoriaPlum.com. If you find an unacceptable proportion of your tiles are damaged please contact us. VictoriaPlum.com, Bridgehead Business Park, Hessle, HU13 0DG 5 most common causes of a poor shower experience. VICTORIA PLUM LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity. Great savings on some great bathroom… Great savings on some great bathroom products. The sexiest panties & lingerie. It’s important to us that you’re happy with your Victorian Plumbing purchase. Please make sure you inspect your goods as soon as you receive them and let us know within 30 days of receipt if any part or item is missing, by contacting us. Reply. ***Redelivery fee may apply. 365 day exchange not available for Trade customers. We’re unable to offer you a refund on any missing part or item at any time. Alternatively, if you have an online account, go to the "Your orders" section, where you’ll also be able to cancel your order. Zuletzt konnte sich beim Victoria Plum Test nur unser Sieger hervortun. Order Number * Email Address * Next Step.

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